What are the delivery costs within the UK?
| Orders with a value of £99 or above | Free |
| Orders with a value below £99 | £9.99 |
Delivery to islands and regions outside of Mainland UK
Please note: we only deliver within the UK. Deliveries to the following regions and islands outside of the Mainland UK are currently not available:
- BFPO
- Guernsey
- Jersey
- Isle of Man
Which parcel service providers and carriers do you use?
- Evri
- Royal mail
- DPD
- DHL
What are the delivery times?
Delivery Times = Order processing time + Transit Time (+ any holidays)
1. Order processing time
Approximately 5-7 business days. It is the time elapsed between when the customer places the order and when we process the order to the delivery service. Generally, orders ship within 5-7 working days after order confirmation/payment. Orders made on the weekends or holidays might experience delay. Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
2. Transit time:
Approximately 10-15 business days. It is the time between when the seller hands the order over to the carrier until its delivery to the customer’s address. Delivery time may experience delays due to unexpected situations, like customs inspection, severe weather, strikes, etc.